Shipping policy

Effective October 27, 2026 · Version 2026-10-27

This policy covers shipping arrangements for purchases from Rehan Spices Corporation. Retail checkout and wholesale freight follow separate arrangements. Your accepted order and applicable law also govern your purchase.

Retail shipping within the United States

Available destinations, shipping services and their charges are shown at checkout. The customer pays the shipping charge displayed and agreed before payment. Retail shipping is calculated for the order and destination; there is no general free-shipping threshold for retail purchases.

At launch, available retail services are USPS Ground Advantage and USPS Priority Mail, subject to checkout availability for the address and order. A carrier service name or transit estimate is not a promise that your order will be packed or dispatched the same day. Carrier availability can vary by destination, package and service restrictions.

Retail products are supplied in the selected bag sizes. Your order may use one or more outer shipping packages to protect its contents. The shipping amount accepted at checkout will not be increased after purchase without your agreement.

Order preparation and shipment timing

We pack retail bags to order and check availability as orders are processed. We do not promise a standard same-day or fixed dispatch period unless a specific timeframe is disclosed for your order. Contact us before ordering if you need delivery for a particular date.

We follow applicable shipment and delay requirements. Where the federal Mail, Internet, or Telephone Order Merchandise Rule applies and no shipment time is stated, we must have a reasonable basis to ship within 30 days of receiving a properly completed order. If we cannot ship within the applicable time, we will provide the required delay notice and cancellation option, obtain consent where required and issue the refund required by law. This legal deadline is not an estimate that every order will take 30 days.

Address details and tracking

Check your shipping address and contact details before payment. Tell us promptly if an address needs correction. We will try to help before dispatch; changes after shipment depend on the carrier and may require a separately agreed charge. A failed delivery does not automatically waive your legal rights or authorize an undisclosed charge.

When tracking is available, shipment information can be included in your order notification or order-status page. A label being created does not necessarily mean the carrier has received the parcel. Contact us if tracking stops updating or a shipment appears missing.

Wholesale, business and institutional deliveries

Wholesale freight is quoted or otherwise agreed separately from retail checkout. Before accepting a quote, confirm destination, quantities, receiving hours, delivery appointments, dock or liftgate needs and any other site restrictions. Charges for requested services or changes must be disclosed and agreed. Customer-specific accepted supply or freight terms take precedence over inconsistent general statements in this policy, subject to applicable law.

United States retail checkout does not establish international shipping availability. For any destination or delivery requirement not offered at retail checkout, contact us for confirmation before making payment.

Damage, shortages, cancellation and returns

Inspect deliveries promptly and keep the order reference, packaging, lot details and helpful photographs. Contact us about missing, damaged, incorrect or potentially unsafe goods. Keep affected goods identifiable and do not use or distribute them if you suspect a safety problem.

You may cancel before shipment. For an ordinary return, contact us within seven days after delivery. See our Return and refund policy for the process and protections for defective or incorrectly supplied goods. These policies do not waive mandatory rights or remedies.

Shipping help

Rehan Spices Corporation
14434 Best Ave
Santa Fe Springs, CA 90670
United States

Email: rehanspice@gmail.com
Telephone: (562) 229-0049

Please include your order reference and delivery location when contacting us.